What to Do If Product Specs Are Incorrect

If you've received a product or document with incorrect technical specifications, we understand the urgency to resolve it. Our team is committed to ensuring all published product data reflects the most up-to-date standards.

Please begin by identifying the specific discrepancy (e.g., dimension, voltage, protocol version) and comparing it to the current product sheet or listing. Inaccurate specs can sometimes result from outdated PDFs, mislabeled packaging, or legacy SKU references.

To report an issue, email techdocs@company.com with the product name, version number, and nature of the mismatch. Include a photo or screenshot if applicable. We'll review and confirm the specs with our engineering team and issue an updated file or product label correction within 1–2 business days.