Demo Admin (Asa)

Invoice and Net Payment TermsWe offer flexible billing options for approved wholesale and corporate partners. By default, all new B2B customers are set up for prepayment via credit card or ACH. How...

Exchanging Unopened CasesWe understand that inventory needs can change. If you’ve ordered the wrong size or variation, unopened product cases may be exchanged within 30 days of delivery—subject to ...

B2B Return Policy SummaryOur B2B return policy is designed to be flexible while supporting inventory protection and quality control standards. Returns are accepted within 30 days of delivery for el...

Returns for Damaged ProductIf you receive a shipment containing damaged items, we're here to resolve it quickly and efficiently. Our damaged goods policy applies to any products that arrive defecti...

Handling Backordered ItemsFrom time to time, certain SKUs may be temporarily out of stock due to high demand or supplier delays. We work proactively to minimize disruption and keep you informed at ...

Shipping Timeframes for B2B OrdersUnderstanding lead times is critical for keeping your operations and inventory on track. Our fulfillment process is built to support both standard and high-volume ...

Freight & Bulk Delivery OptionsFor large-scale B2B orders, we provide flexible shipping options including LTL (Less Than Truckload), FTL (Full Truckload), and palletized freight. These methods are ...

Order Confirmation & Processing TimelineOnce you submit a wholesale order, the system immediately generates an order confirmation and estimated shipping date. You’ll also receive a digital invoice ...

Minimums & Case Pack GuidelinesTo maintain inventory accuracy and fulfillment speed, all wholesale orders are subject to minimum quantity and packaging standards. These rules ensure products arrive...

How to Place a Bulk OrderPlacing a bulk order through your B2B account ensures you receive volume pricing and access to wholesale inventory. Our portal is available 24/7 for your convenience and of...